Automations
๐Ÿ’ฌ Core Features6.3GHL

SMS / WA Sequence

A clean, linear five-message SMS/WhatsApp nurture โ€” first message on entry, then one per day, modular and trigger-agnostic.

1 trigger 10 steps Intermediate
What it does

A clean, linear five-message SMS and WhatsApp sequence delivered at consistent daily intervals. Fires the first message immediately on entry, then delivers messages 2 through 5 each spaced one day apart via wait steps. Like the email sequence, it is deliberately modular and trigger-agnostic โ€” designed to run standalone or in parallel with the email sequence for a true multi-channel nurture experience.

The value

SMS and WhatsApp consistently outperform email on open rates โ€” SMS averages above 90% open rate compared to email's 20โ€“30%. This sequence puts that advantage to work automatically, reaching contacts on the channels they actually read. Running it in parallel with the email sequence means every lead is being touched across two high-visibility channels simultaneously โ€” significantly increasing the chance a message lands at the right moment. Because it's modular, the same architecture serves any campaign simply by updating the message content.

Where it fits

This is the SMS and WhatsApp counterpart to the email sequence โ€” together they form the complete core nurture engine of the platform. For clients who have been relying solely on email, adding this sequence to their existing lead capture triggers is an immediate, low-effort upgrade that increases touchpoints without increasing complexity. For any client in a high-competition market where speed and visibility matter, this sequence is the difference between a lead that converts and one that goes cold waiting for an email they never opened.

Overall purpose

This workflow is a linear SMS nurture sequence designed to send five SMS messages to a contact over approximately five days. Each message is separated by a one-day delay and is restricted to a daily sending window between 9:00 AM and 5:00 PM.

The build โ€” trigger โ†’ steps

Triggerentry point

No Trigger Configured

No Trigger Configured

The workflow will remain inactive until an entry trigger is added. Possible triggers: Contact Created, Form Submitted, Tag Added, Pipeline Stage Changed, Appointment Booked, Manual Enrollment.

  1. SMS #1

    SMS

    Send SMS

    Initial follow-up message; sent immediately after the workflow begins.

  2. Wait โ€” 1 Day

    Wait

    Time-Based Wait ยท 1 Day (9:00 AMโ€“5:00 PM)

    Pause the workflow for one day while ensuring the next message is delivered during business hours.

  3. SMS #2

    SMS

    Send SMS

    Continue the follow-up sequence; reinforce engagement with the contact.

  4. Wait โ€” 1 Day

    Wait

    Time-Based Wait ยท 1 Day (9:00 AMโ€“5:00 PM)

    Maintain a consistent daily communication schedule.

  5. SMS #3

    SMS

    Send SMS

    Continue nurturing the contact; build familiarity and maintain engagement.

  6. Wait โ€” 1 Day

    Wait

    Time-Based Wait ยท 1 Day (9:00 AMโ€“5:00 PM)

    Provide spacing between messages while remaining within the approved sending window.

  7. SMS #4

    SMS

    Send SMS

    Continue the nurture sequence; keep the conversation active.

  8. Wait โ€” 1 Day

    Wait

    Time-Based Wait ยท 1 Day (9:00 AMโ€“5:00 PM)

    Delay the final SMS while maintaining the daily cadence.

  9. SMS #5

    SMS

    Send SMS

    Final message in the SMS nurture sequence; concludes the workflow.

  10. Workflow Ends

    End

Timeline

  1. 1Immediately: SMS #1
  2. 2Day 1: SMS #2
  3. 3Day 2: SMS #3
  4. 4Day 3: SMS #4
  5. 5Day 4: SMS #5
smswhatsappnurturesequencemulti-channel